MTN, a major telecom company, responded to a woman’s complaint about her MTN Mobile Money account being accessed without her knowledge.
According to her, over GH¢11,000 was withdrawn from her account without her consent.
MTN assured her they are investigating the issue to understand what happened and to provide any possible solutions.
The company takes such matters seriously and is committed to ensuring the safety and security of its customers’ accounts.
MTN discovered that the issue was caused by a social engineering scam.
This type of scam tricks people into sharing important account information without realizing it.
The person accidentally gave their sensitive details to the scammers who aimed to deceive them.
NKONKONSA.com