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Telecel Ghana says they have secured 100% of their internet capacity.
According to the telecommunications service provider reported by mynewsgh.com, their services are currently being restored.
They used the opportunity to thank their users for their patience, indicating that they would work on refunding expired bundles and ensuring refunds.
A major Internet disruption hit West and Central Africa, yesterday, the Internet observatory, Netblocks, noted, providing reports from operators of multiple subsea cable failures.
Although the cause of the cable failures was not immediately clear, Ivory Coast, Nigeria experienced severe outages, while Liberia, Benin, Ghana, and Burkina Faso saw a high impact.
The National Communications Authority explained in a press statement that multiple undersea cable disruptions have affected mobile and fixed data services nationwide in Ghana.
It said the disruptions affecting the multiple undersea cables responsible for carrying international traffic have occurred in Senegal and Cote d’Ivoire. There are also some disruptions in Portugal, it added.
This has led to a significant degradation of data services across Ghana.
“It is important to note that the Mobile Network Operators (MNOs) are working around the clock to restore full services. In addition, the MNOs have informed affected customers of the disruptions via various channels,” the NCA added.
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